Classic Queen Room Two Queen Beds
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Hotel · Mexico City · Federal District
Presidente Intercontinental Mexico City By Ihg
A polished 42-story hotel in Mexico City’s Polanco district, close to Chapultepec Park and Castle, with club floors and a range of dining options.
- Polanco location near Chapultepec Park
- Club floors with views
- On-site dining and spa
- Valet parking and airport shuttle
8.9
Great
2468 reviews
Booking.com 8.9 · 2468 reviews
About
Presidente Intercontinental Mexico City By Ihg
Presidente Intercontinental Mexico City By Ihg stands 42 stories above Polanco, one of the capital’s most desirable districts. The hotel is about a 25-minute walk from Chapultepec Castle, and the surrounding area is known for its restaurants, shops, and the vast Chapultepec Park. Guests can take advantage of car and bicycle rentals to explore further.
Inside, the property blends marble finishes with modern comfort. Rooms range from Classic to Club floors with park or city views, and many feature king-size beds and coffee machines. Dining includes an in-house restaurant and a bar, plus a speakeasy sushi bar. For relaxation, there’s a spa with massage treatments, a fitness centre with a sports trainer, and a jacuzzi.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional service and staff — Multiple reviews highlight the efficient, friendly, and professional staff who handle bookings quickly and assist guests well.
- Prime Polanco location — Close to Chapultepec Castle (about 25 minutes on foot), restaurants, shops, and the park, making it easy to explore the area.
- High room comfort and modern updates — Guests describe rooms as clean, spacious, and modern, with good views and amenities like coffee machines and central heating.
- Quality on-site dining — The breakfast is repeatedly praised for variety and presentation, and there’s also a speakeasy sushi bar with memorable flavours.
–
Worth weighing
4 to weigh- Billing incident at check-out — One guest reported being overcharged over $1500 and said reception did not apologise, though the amount was eventually corrected.
- Comfort and facilities ratings are lower — While rooms score well, the comfort rating (7.9) and facilities rating (7.4) suggest some areas may not match the overall premium feel.
- Breakfast can get busy — A guest advises going earlier to avoid peak hours, indicating the breakfast area may become crowded.
- Parking is described as small — One review mentions 'small parking', which could be a consideration for those driving.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Club Floor King Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Club Floor Room Two Beds
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Club Room Park View
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Air conditioning
One-Bedroom King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
One-Bedroom Suite Two Queen Beds
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Air conditioning
King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Classic Room
- 2 Double beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Double Room City View
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Premium Room
- 1 Double bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Club King Room Chapultepec View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
King Room Park View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Double Room Two Double Beds Park View
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Air conditioning
King Room City View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Club Executive King Room Polanco View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Parking & Transport
- Parking
- Valet parking
- Paid airport shuttle
- Car hire
- Bicycle rental (via description)
Dining
- Restaurant
- Bar/Lounge area
- Snack bar
- In-room breakfast
- Special diet menus
- Packed lunches
- Coffee shop
Wellness & Fitness
- Spa & wellness centre
- Jacuzzi
- Beauty treatment
- Back massage
- Foot massage
- Fitness centre
- Sports trainer
Family & Services
- Babysitting/Child services
- Cots
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Business & Meetings
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Room Amenities
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Safe deposit box
- Ironing facilities
- Free toiletries
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 2,468 reviews
Booking.com · 8.9 · 2468 reviews
8.9Verified guest“The rooms are beautifully kept and the staff made booking quick and easy. Breakfast was modern, varied, and reasonably priced.”
8.9Verified guest“Excellent property in Polanco, close to Chapultepec Castle, good restaurants, and shops. Service is friendly, and there’s small parking. The wake-up service and complimentary ironing were a nice touch.”
8.9Verified guest“Great location near shops and restaurants. Rooms are spacious, clean, and well maintained.”
8.9Verified guest“Lovely views, comfortable room, and central location.”
8.9Verified guest“The room felt updated and spacious, and the staff were professional, making the booking simple. It’s in the heart of the city with a restaurant for breakfast—handy on a rainy day.”
8.9Verified guest“I was surprised to be overcharged over $1500 at check-out. It was corrected eventually, but reception didn’t apologise.”
04 — Location
Getting around Mexico City
The property sits in Mexico City.
Chapultepec Park: A 25-minute walk away, this vast green space offers lakes, museums, and the Chapultepec Castle—ideal for a day of exploration.
Polanco Dining and Shopping: The surrounding district is packed with restaurants, shops, and cultural spots, as noted by several guests.
Campos Eliseos 218, Mexico City, Federal District, Mexico
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 786 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking, including valet parking. One guest mentioned the parking is small.
Are pets allowed?
Yes, pets are allowed, and the hotel provides pet amenities.
Does the hotel offer airport transfer?
Yes, there is a paid airport shuttle service.
What dining options are on-site?
The hotel has a restaurant, a bar/lounge, and a snack bar. Reviews mention a breakfast restaurant and a speakeasy sushi bar called Tokoya.
Are there facilities for disabled guests?
Yes, the hotel has rooms/facilities for disabled guests and 24-hour security.
The bottom line
For travellers who prioritise location, service, and a polished stay in Polanco, this hotel delivers. While a few caveats like a billing issue and lower facility ratings exist, the overall ratings remain strong.
8.9A strong 5-star choice in Polanco with minor caveats.
Ready to book Presidente Intercontinental Mexico City By Ihg?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.